SMS Terms & Messaging Policy

About Rocket Air Conditioning

Rocket Air Conditioning LLC is a licensed, family-owned HVAC company serving Las Vegas, Henderson, Summerlin, and surrounding areas in Southern Nevada. We provide air conditioning and heating repair, maintenance, and installation services. This page describes how we use SMS text messaging to communicate with our customers and leads.

Program Description

Rocket Air Conditioning LLC operates an SMS program with two types of messages:

• Customer Care / Transactional messages: appointment confirmations, scheduling coordination, service updates, technician arrival notifications, and responses to inquiries you submit through our website.
• Marketing / Promotional messages: occasional offers such as seasonal maintenance reminders, free inspection promotions, and other service specials.

You may opt in to receive both types when you submit a request through our website and provide your phone number.

How to Opt In

You opt in by submitting a form on our website (such as our free inspection request) and checking the SMS consent checkbox. The consent checkbox on our website states: "By checking this box, I agree to receive calls and text messages from Rocket Air Conditioning about my free inspection and related offers. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help." We only send SMS messages to individuals who have provided their phone number and explicitly opted in. We do not purchase or send messages to phone number lists.

Sample Messages

The following are representative examples of messages you may receive:

• "Thanks for filling out our 21-Point Inspection form! One of our team members will reach out shortly to confirm a date that works best for you. Reply STOP to opt out."
• "Hi [Name], this is Rocket Air Conditioning following up on your inspection request. Reply here or call (702) 789-3898 to lock in your appointment. Reply STOP to opt out."
• "[Name], summer is almost here! Book your free A/C inspection with Rocket Air Conditioning before peak heat. Reply STOP to opt out, HELP for help."

Message Frequency

Message frequency varies based on your interaction with us and the services you request. You will typically receive messages related to your inquiry, appointment, or occasional promotional offers.

Cost

Message and data rates may apply.

Opt-Out

You can cancel the SMS service at any time by texting STOP. After you send STOP, we will send a confirmation message and no further messages will be sent. To rejoin, sign up again as you did initially.

Help

Reply HELP for help or contact us at (702) 789-3898 or contact@rocketairconditioning.com.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy & Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of data described in our Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For full details on how we collect, use, and protect your information, see our Privacy Policy.

Consent Not Required for Purchase

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Contact

Rocket Air Conditioning LLC
Las Vegas, Nevada
Phone: (702) 789-3898
Email: contact@rocketairconditioning.com